Who is NoFraud and why am I getting a message from them?
We partner with NoFraud to ensure safe online transactions and to screen online orders for fraud risk factors. We do this to both protect our customers against unauthorized credit card use, and ourselves against unauthorized orders.
If you receive communication from NoFraud, there was something about your transaction that signaled a potential risk. If this was an error, simply confirm with NoFraud and your transaction should be processed as usual. In some cases, you may be asked by a fraud analyst to provide additional information.
Please note: NoFraud will never ask for your full credit card number, social security number or sensitive personal information. They may request an image of your government-issued ID or image of your CC with the first-12 digits blocked out.
If you do not recognize the charge, please let NoFraud know so we can cancel the transaction. If the transaction is indeed unauthorized, we also recommend contacting your credit card company to let them know your card may have been compromised, and to review all recent transactions to ensure there are no other fraudulent charges.